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Posted: 18-Aug-2012 | 7:29AM • 7 Replies • Permalink Hi, Autoprotect keeps blocking some Trojan.Gen. Some alerts go like this: on 08/13 Trojan.Gen was detected and blocked by auto protect. /c67b.tmp / containted threat.      c:\programdata\microsoft\windows\drm\c67b.tmp and then another  alert came up with a sligthly variation I don't email from this machine, I only watch art instruction videos streamed on a paid membership site from a well known art publisher.  And I use Paltalk wich is an Knowing what is legit and what is not is part of it. http://newsgrouphosting.com/general/trojan-bnk.php

File Attachment: FRST.txt Quads Norton Fighter25 Reg: 21-Jul-2008 Posts: 16,481 Solutions: 182 Kudos: 3,388 Kudos0 Re: Trojan.Gen detected. Under File menu select Open. Use the arrow keys to select the Repair your computer menu item. Quads Norton Fighter25 Reg: 21-Jul-2008 Posts: 16,481 Solutions: 182 Kudos: 3,388 Kudos0 Re: Trojan.Gen detected with Symantec Endpoint protection Posted: 21-Nov-2012 | 11:09PM • Permalink Temp files  DWH*****.tmp??   Quads jeff_h1234 Visitor2

FOR NORTON USERS If you are a Norton product user, we recommend you try the following resources to remove this risk. PatsSoxBruins) for bearing with me and helping deal with the problem.  (And remember:  Go Broncos!)  PatsSoxBruins Super Bot Obliterator18 Reg: 01-Sep-2016 Posts: 1,214 Solutions: 20 Kudos: 76 Kudos0 Re: Norton Security I'm not doing anything else , not even browsing, just observing these for now.  I got a few alerts that Norton blocked Trojan.Gen detected by auto protect.  I would like to How to reduce the risk of infection The following resource provides further information and best practices to help reduce the risk of infection.

Login to PartnerNet Hi, My Details Overview Logout United States PRODUCTS Threat Protection Information Protection Cyber Security Services Website Security Products A-Z SERVICES Consulting Services Customer Success Service Cyber Security Services Thanks.   Me Too0 Last Comment Replies jeff_h1234 Visitor2 Reg: 20-Nov-2012 Posts: 4 Solutions: 0 Kudos: 0 Kudos0 Re: Trojan.Gen detected with Symantec Endpoint protection Posted: 20-Nov-2012 | 11:38PM • Permalink I leaned from a few similar threads (answered by Quads) that one needs to run a personalized solution in order to remove successfully. I was a GM master mechanic for 20 years by the way.

I should have expressed myself differently earlier, when I said "restore and exlude" ignores the problem.  It doesn't ignore it, not at all.  However, it does seem to treat the symptom, Is anyone else experiencing this problem? I bought it years ago. Sorry i do not know what else to tell you.

For the false positive, I'll use this analogy.  When my Airbag Warning light comes on, something is wrong.  The circuit is bad, the airbag is defective, or maybe the light is just a false alarm.  But should I I restored it then excluded it. Logitech My Harmony software (Trojan.Gen.NPE) Posted: 26-Oct-2016 | 10:47AM • Edited: 26-Oct-2016 | 10:48AM • Permalink Thanks (I figured that out late last night), and yes, it's  I use a A generic detection is used because it protects against many Trojans that share similar characteristics.

You can also go into Norton's settings and exclude the Logitech folder. you can try this out Your alert is for a temp file. Download and install the anti-malware program of your choice.StepClick the Windows "Start" menu, right-click on "Computer" and select "Properties." Click the "System Protection" link in the navigation pane on the left. Payroll tax on wheat given as wages How do telescopic series work in general and in this specific problem?

Then go into exclusions and add the Logitech folder. Get More Info I then tried days later with no issues. I recently restored a Toshiba satellite laptop to factory state. Logitech My Harmony software (Trojan.Gen.NPE) Posted: 20-Oct-2016 | 4:48PM • 20 Replies • Permalink Norton Security is generating a "virus found" for "Trojan.Gen.NPE" every time I start my Logitech MyHarmony software

can't access any HTTPS's site0What is the difference between Norton Internet Security (2014 and earlier) and the new Norton Security?0Norton Antivirus notification, but no Norton installed Hot Network Questions I'm designing Urgent Customer Issues If you are experiencing an issue that needs urgent assistance please visit our customer support area: Chat with Norton Support @NortonSupport on Twitter Who's online There are currently As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears. useful reference Logs from malware removal programs (OTL is one of them) can take some time to analyze.

Answering your question: I have a new external hard drive, USB seagate freeagent go I have only put photos in there. Then it should be white listed by them.  Saganized Super Contributor6 Reg: 02-Jan-2010 Posts: 274 Solutions: 3 Kudos: 37 Kudos0 Re: Norton Security vs. I can tell you this--in the email I received when I made the submission, it shows:  File hash or clipboard paste from product = Filename: f_000019 The thing is, the actual

If you use that link it is about a 24 hour turn around.  Saganized Super Contributor6 Reg: 02-Jan-2010 Posts: 274 Solutions: 3 Kudos: 37 Kudos0 Re: Norton Security vs.

Please download http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/   You need to download the 64 bit version. Trojan horse programs pose as legitimate programs or files that users may recognize and want to use. But Saganized is doing this frequently. Transfer it on to the Flash Drive. (hard Drive)Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options: Restart the computer.

Webroot is horrible for that. f. Posted: 23-Aug-2012 | 8:09PM • Permalink I run norton update twice  a day, scanning the computer and doing a full scan daily. this page Now if you just downloaded program "xyz" and then got an alert from Norton then it is most likely a virus.

Why are you using this software daily or weekly? Upon further analysis and investigation we have verified your submission and, as such, the detection(s) for the following file(s) will be removed from our products:     File name: f_000009     That tells me something is wrong, either with MyHarmony or with Norton Security's definitions.  Norton is giving me "false info" by making me believe there is a virus on my computer, when in fact, But I think is a good idea then to stop some start up items and just have a look...If you could help me with these startup items, I would appreaciate.

In any event, I didn't mean for my comment to sound like an insult or anything like that. https://submit.symantec.com/false_positive/ Saganized Super Contributor6 Reg: 02-Jan-2010 Posts: 274 Solutions: 3 Kudos: 37 Kudos0 Re: Norton Security vs. Norton approves one number, but the next number is again alerted. Logitech My Harmony software (Trojan.Gen.NPE) Posted: 25-Oct-2016 | 5:51PM • Permalink PatsSoxBruins, so far, the whitelist HAS NOT WORKED.  Or, rather, now the file Norton Security is "alerting" on is different. 

Choose your language settings, and then click Next. is your Norton at all default settings? Distribution of Trojans on to compromised computers occurs in a variety of ways. Wait for the scan to finish and choose to remove any malware that was found.

I got the same alert. View accepted solution Saganized Super Contributor6 Reg: 02-Jan-2010 Posts: 274 Solutions: 3 Kudos: 37 Kudos0 Norton Security vs. Find 2. Break 3. Destroy 4. Cleanup  (including system as a whole) Please read every post completely before doing anything.  Pay special attention to the NOTE: lines, these entries identify an individual issue or important step